What are the essential tasks, technical skills and behaviours that outstanding multi-unit managers need to excel in?

We set out to answer this question when creating our competency framework, which outlines what organisations value, expect, and reward in their multi-unit managers. This comprehensive framework is based on years of experience working with multi-unit managers and built around eight clusters of skillsets. This led us to create Momentum 360, an online feedback tool we recently redeveloped based on an updated competency framework.

In this download – The Key to Outstanding Multi-Unit Leadership – we look at how to build momentum through focused feedback. We share the tasks, technical skills and behaviours that world-class multi-unit managers need to master consistently and how our Momentum 360 online feedback tool can help your multi-unit managers:

  • Improve performance
  • Gain a balanced perspective
  • Offer insightful feedback
  • Grow with one-to-one challenge and support.

The Key to Outstanding Multi-Unit Leadership

Building momentum through focused feedback.