Choosing a year-long development programme, whether for yourself or someone in your team, is a significant decision and, let’s be honest, a brochure will only ever tell you so much.
Ahead of our 2027 The Leader of Managers programme, we’re running a free webinar where you can hear how it all works, meet the people who deliver it and ask the questions you’d rather put to a person than an email address.
The step from running a unit to leading managers is one of the hardest in our industry. The skills that make someone brilliant at running a site aren’t necessarily the skills they need to deliver results through other managers.
We’ll explore that shift, where capable operators typically come unstuck, and what effective multi-unit leadership looks like in practice.
We’ll then take you inside the programme, including the Mastering Multi-Units Model™, the four operational disciplines at its heart, competency-based 360 feedback, personality profiling and on-site coaching, as well as how the twelve-month journey is structured.
What we’ll cover:
- The shift from managing a unit to leading managers
- The Mastering Multi-Units Model™ and four operational disciplines
- How the twelve-month programme works
- 360 feedback, personality profiling and on-site coaching
- What previous participants say changed for them
- Your questions, answered live
Who’s it for?
Operations, area, district and regional managers; senior managers preparing for their first multi-site role; and HR or L&D professionals exploring development options for their operations teams.
There’s no obligation to book anything afterwards. We’d simply rather you made the decision with your eyes fully open.
Friday 23 October 2026 | 2:00pm to 2:45pm (UK) | Online via Zoom | Free
