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Lee Sheldon

AllDownloadsInsightsPodcasts

September 18, 2019

From flour to the fork – taking a fresh approach at Patisserie Valerie.

Disney

August 2, 2019

Four keys to live by: bringing a customer-centric culture to life.

June 26, 2019

Knocking the socks off them! Understand your customer and then continuously exceed their expectations.

May 28, 2019

Make a difference, where it makes a difference (analyse Critical Impact Activities).

May 11, 2019

Let the journey to operational excellence begin…

April 9, 2019

Time Management Magic, casting the Productivity Spells.

April 4, 2019

Everything Matters – “Show” the third of Disney’s quality standards.

March 20, 2019

Online delivery providers – friend or foe? With Professor Chris Muller.

March 6, 2019

Be Nice! “Courtesy” the second of Disney’s four quality standards.

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